Commonwealth Bank (CBA)
Effective Date: 28 February 2025
- Customer Actions: Eligible home loan customers can adjust their mortgage repayments in line with rate changes via the CommBank app, NetBank, or by messaging CBA directly.
- Online Repayment Adjustment: Steps to change repayments through NetBank are outlined on CBA’s website.
- To process change of repayment through NetBank, please follow the steps below:
- Log into NetBank
- Select the relevant loan account from the home screen
- Select ‘Manage my loan’ > ‘Repayments’ > ‘Change amount or frequency’
- On the next page you will see your Current repayment details (top right of screen) as well as the minimum repayment amount (below example). You can maintain the current repayment amount if you like (if so, no need to proceed further), but if you want to make changes, you can select either the minimum amount outlined, or a specific amount.
